From mobile app
When you open your app, you’ll see the “Text Request” field at the top. Hit the dropdown arrow in that field to show and select the “Email Request” option. From here, type in the customer’s name and mobile number or their name and email address, and hit “Send.” Please note: you MUST enter the mobile number; cutting and pasting the phone number will not work.
From desktop app
The desktop app interface will closely resemble the mobile app interface. Follow the instructions above to send a review request from your desktop app.
From dashboard
From your dashboard (www.thereviewsolution.com/app), choose the “Request a Review” tab (two tabs from the bottom of your main menu). A popup box will appear. Within the popup, select the tab that says “Text Request” or “Email Request”. From here, you fill in the customer’s name and mobile number or their name and email address, and hit “Send.”
NEW! Video: "How to send a text request from your app dashboard."