We now have an email which includes a "Go to Dashboard" button that bypasses the traditional username + password login. If you already have an app account, you can call us (888-649-6140) to request this email or ask your BBB contact to send it to you. Alternately, you may be able to access your app dashboard from your BBB business portal. Some of our partner BBBs already have this capability; others will be rolling it out over the next few months. Otherwise, you can click the “Forgot your password?” link on the login screen at https://thereviewsolution.com/app. A reset link will be sent to the email on file for your account.
Articles in this section
- Q: How do I download the app?
- Q: How do I send a review request?
- Can the customer select the review site?
- Q: What is the dashboard and how do I access it?
- Q: What is a device key? How do I get a device key to use the app?
- Q: How do I reset my dashboard password?
- Q: I lost/don't know my device key. What do I do?
- Q: How do I assign device keys to individuals?
- Q: Can I add another user to our account?
- Q: How do I change my email on file/business name/password?