The free (Basic) version of our app will only work for businesses accredited with our current BBB partners. To find out if your local BBB is one of our partners, contact your local BBB office or send us a support ticket. The app allows accredited businesses to more easily collect BBB reviews by streamlining the review process. Non-accredited businesses can purchase the Express version of our app to collect online reviews from any review site, including BBB.org. This site explains Express more fully, and includes a signup form: www.thereviewsolution.com.
Articles in this section
- Q: How do I download the app?
- Q: How do I send a review request?
- Q: What is the dashboard and how do I access it?
- Q: What is a device key? How do I get a device key to use the app?
- Q: How do I reset my dashboard password?
- Q: I lost/don't know my device key. What do I do?
- Q: How do I assign device keys to individuals?
- Q: How do I change my email on file/business name/password?
- Q: I can’t accept the Terms of Service. What do I do?
- Q: How do I track my review requests and view my BBB reviews?